Support Chubb’s Claims Department through detailed administration, customer service, and communication with adjusters, brokers, insureds, and vendors.
The Claim Support Specialist provides administrative assistance across the Claims Department. You will process new claims, provide initial guidance, and maintain communication with stakeholders. The work also includes financial auditing, banking information verification, and coordination with Genpact.
Key Responsibilities: Field incoming calls, emails, and physical mail
Process newly reported claims within authority
Assign files by severity and maintain assignment logs
Provide claims updates to stakeholders and vendors
Audit financial processing and verify banking information
Requirements: Post-secondary education or equivalent experience
Robust written and verbal communication skills
Exceptional customer service and interpersonal abilities
Excellent organization and independent follow-up skills
Ability to work under pressure in technical, detailed environments
Bring organized claims administration, stakeholder communication, and detail-oriented financial processing to Chubb’s Claims Department.

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📌 Claims Support Specialist Chubb (Ontario)
🏢 Chubb Insurance Hong Kong
📍 Ontario