Support TD Canada Trust customers in St. Thomas through banking advice, service transactions, and digital education at a 37.5-hour branch role.
As a Personal Banking Associate Trainee, you will address day-to-day banking needs and guide customers toward appropriate solutions. The work includes customer service, banking processes, digital education, documentation, and operational support. You will also build customer confidence while referring investment advice, new accounts, and other needs to suitable staff.
Key Responsibilities: Engage customers in advice needs and service transactions
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash branch transactions




Complete accurate processes, documentation, and issue reporting
Requirements: High School diploma or one-plus years relevant experience
Complete Investment Funds Canada certification within 90 days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes
Demonstrate robust communication, organization, and customer experience skills
Develop banking expertise through customer guidance, digital education, operational accuracy, and relationship building with TD Canada Trust clients.

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📌 Personal Banking Associate Trainee (Ontario)
🏢 TD Bank Group
📍 Ontario