Elevate your career in hospitality management as a Guest Service Manager, focusing on exceptional customer service and hotel operations. This role demands diverse skills to ensure perfect guest experiences.We are seeking a Guest Service Manager with a passion for hotel operations and customer service excellence. Your responsibilities will span planning and day-to-day oversight of the Front Office, ensuring compliance with operational standards. Engagement with guests is crucial, as you'll be dedicated to exceeding their expectations and addressing concerns promptly.Key Responsibilities:Oversee daily Front Office operations and staffingEnsure guests receive outstanding service during their stayMonitor feedback and resolve customer complaints effectivelyManage room inventory and upselling strategiesCoordinate fire safety plans and evacuation drillsRequirements:College degree in hospitality management preferred2-3 years hotel operations experienceStrong communication skills, both verbal and writtenAdvanced knowledge of Microsoft Office and OperaAbility to maintain high cleanliness standardsUtilize your hospitality expertise and leadership skills to enhance guest experiences and operational excellence.

📌 Guest Service Manager In Hospitality (Toronto)
🏢 Omni Hotels & Resorts
📍 Toronto