Serve Montréal customers through accurate financial transactions and personalized banking guidance as a Customer Experience Associate at TD Canada Trust. Work 22.5 hours weekly.
This Customer Experience Associate role supports TD’s Personal & Commercial Banking line of business. You will understand customer needs, recommend suitable banking solutions, and provide explicit information about products, services, and processes. The position combines transaction processing, concern resolution, business objectives, and positive customer experiences.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities




Promote banking solutions and complete business processes
Connect personally with customers about banking processes
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous, effective verbal and written communication
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Montréal.

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📌 TD Customer Service Banking Associate (Quebec City)
🏢 TD
📍 Quebec City