Data Clerk
Date: Oct 15, 2026

Location: Surrey, BC, CA

Company: Lookout Housing and Health Society

Employment Status

Casual

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We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Gateway Shelter

7 minute walk from Gateway Skytrain Station

Days and Hours of work

7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary $ 26.27 - 27.99 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary
The Data Clerk - Callout worker reports to the Site Manager or designate and works in conjunction with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Data Clerk-Callout worker carries out a variety of duties such as word processing, correspondence – phone and electronic, schedule and report tracking, typing, facilitating callouts and call recording, maintaining records of casual employees and answering general inquiries related to programs and policies.

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

Receives requests for emergency relief coverage,



allocates and calls in relief staff to fill vacancies resulting from unfilled positions, in accordance with Lookout’s Casual Availability Policy and Procedure and the Collective Agreement

Inputs casual availability updates into employee database (Success Factors) and tracks any changes by running reports and notifying Site Manager or designate

Performs record management such as call records and attendance records as related to casual staff

Corresponds to staff directly during telephone callouts and conversations as well as corresponds electronically through email

Gathers and compiles information as required

Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted

Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence
Education, Training and Experience

Grade 12 diploma

Office Administration Certificate

OFA 1 First Aid Certificate

Recent related experience of one (1) year OR an equivalent combination of education, training and experience

OR other qualifications determined to be reasonable and relevant to the work.

A minimum of two (2) years sobriety if having alcohol and/or drug problems.

Criminal Record Clearance – Vulnerable Sector

Skills And Abilities

Ability to work independently and in cooperation with others

Ability to communicate effectively both verbally and in writing

Ability to perform the demands of the job.

Knowledge of general office procedures

Ability to operate related equipment.

Suitability to work with disadvantaged and challenging adults in a diverse workplace.

Ability to organize work

Ability to type 60 wpm

Ability to deal with others effectivelyAbility to provide work direction

Ability to understand and maintain client/worker boundaries

Closing Date
Applications will be accepted until November 15, 2026 at 5:00 pm

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📌 Job Title Data Clerk (British Columbia)
🏢 Lookout Housing + Health Society
📍 British Columbia