Build Tier 1 Help Desk experience at Kinectrics in Toronto, supporting users through technical triage, troubleshooting, and desk-side assistance onsite.

This Winter 2027 co-op supports Kinectrics network infrastructure, desktop computers, and notebooks. You will provide basic application and hardware support, open tickets, gather technical information, and resolve defect reports when possible. The placement complements studies in Computer Systems Technology or Information Technology.

Key Responsibilities:

- Triage Help Desk tickets received by telephone or email
- Gather technical information and dispatch support requests
- Provide remote, in-person, and desk-side technical support
- Troubleshoot software, configuration, network, and hardware issues




- Support Kinectrics network infrastructure and computers

Requirements:

- Full time enrollment in a qualifying post-secondary co-op program
- Proficiency with Windows 10, Windows 11, and Microsoft Office
- Basic Android and iPhone setup and support experience
- Strong communication, analytical, organizational, and problem-solving skills
- Ability to explain technical instructions to non-technical people

Apply your Windows, Microsoft Office, and troubleshooting skills while supporting Kinectrics users through practical Help Desk work.

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📌 IT Help Desk Co-op Student (Toronto)
🏢 Kinectrics
📍 Toronto