Support Nissan customers and dealers in Mississauga through bilingual service, escalated issue resolution, and a hybrid schedule with four onsite days.
As a Senior Customer Service Representative, you will address automotive finance concerns across departments. The work requires English and French fluency, effective communication, and creative problem-solving. You will support representatives, dealer staff, internal teams, and external vendors while following applicable laws and departmental standards.
Key Responsibilities: Resolve escalated customer and dealer issues across departments
Assist representatives with customer and dealer concerns
Conduct ongoing policy and procedure training sessions
Verify representative work for detail and accuracy
Monitor correspondence, workflow, and service quality
Requirements: High school diploma
One to three years of automotive finance customer service experience
Bilingual English and French communication skills
Proficiency in Word, Excel, and Outlook
Organization, time management, and multitasking skills
Bring bilingual communication, automotive finance experience, and escalation expertise to Nissan’s customer and dealer service team.

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📌 Bilingual Automotive Customer Service Representative (Ontario)
🏢 Nissan Motor Iberica
📍 Ontario