Deliver accurate financial transactions and trusted banking guidance as a Customer Experience Associate with TD Canada Trust in Richmond Hill, Ontario.
This 15-hour role supports TD Canada Trust’s frontline Personal & Commercial Banking team. You will understand customer needs, recommend suitable banking solutions, and provide clear advice. The position combines transaction processing, customer service, and confidential matter discretion.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns using procedures and escalate non-standard activities
Promote banking solutions and complete business processes promptly




Connect personally with customers about banking processes
Requirements: High School diploma and/or one-plus years of relevant experience
Undergraduate degree or equivalent is an asset
Robust administration, organization, planning, and time management skills
Hands-on Microsoft Office and internet knowledge
Accurate, detail-oriented communication across changing priorities
Bring customer experience expertise, transaction accuracy, and banking guidance to TD Canada Trust customers in Richmond Hill.

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📌 TD Banking Customer Experience Associate (Ontario)
🏢 TD Bank Group
📍 Ontario