Summary of Duties The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the patient care unit; and the maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.
Qualifications/Skills One year of Community College
Outstanding Customer Service Skills essential
Medical Terminology course preferred
Candidates who have successfully completed the Hospital's PAA training and successfully met the requirements of the Performance Review and Development Plan (i.e. confirmed in the PAA role) will be given priority consideration
One year of Administrative/Business experience required, in a health care setting preferred
Demonstrated Patient-Focused Care/Customer Service behaviour
Working knowledge of Excel
Working knowledge of OR PICIS, TrackOR & Connexall application preferred
Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute
Ability to organize work effectively, and work at a quick pace in an unpredictable setting
Excellent problem-solving and communication skills
Demonstrated ability to work in a team environment

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📌 Patient Administrative Associate - Operating Room - Casual 2026-19012 (Ontario)
🏢 Sunnybrook Health Sciences Centre
📍 Ontario