Deliver exceptional guest service as a Full time Concierge at InterContinental Toronto Centre, coordinating requests, reservations, and local information in downtown Toronto.
This Concierge position supports guests at the InterContinental Hotels & Resorts brand. You will coordinate hotel services, sporting events, restaurants, theater, transportation, tours, and other inquiries. The position also requires communication with management, departments, and third parties.
Key Responsibilities: Coordinate guest needs, requests, and inquiries for superior service
Provide information about hotel services, attractions, restaurants, and transportation
Handle reservations and obtain or issue applicable tickets
Respond promptly to guest concerns and complaints
Maintain an orderly concierge desk and area
Requirements: High School diploma or equivalent
One year of concierge or related experience
Fluent English; additional languages preferred
Knowledge of the local area preferred
Ability to lift or carry items up to 25 pounds
Use hospitality, communication, and local knowledge to support guests at InterContinental Toronto Centre in downtown Toronto.

#J-18808-Ljbffr

📌 Full-Time Hotel Concierge Toronto (Ontario)
🏢 IHG Hotels & Resorts
📍 Ontario