Lead retail operations in Niagara Falls with customer service and visual merchandising expertise. Support sales, standards, and daily store execution.
As a Retail Operations Supervisor at Staples Canada, you will oversee merchandising, freight flow, promotions, and front office tasks. You will coach associates on selling model behaviors, support training, and help maintain sales-focused performance. The position includes weekly cash office administration, reporting, and keyholder leadership duties.
Key Responsibilities: Model and coach customer engagement and selling model behaviors
Oversee inventory, merchandising, promotions, signage, and sales-floor readiness
Supervise backroom organization, freight flow, and stock reporting
Support associate training, development,



performance conversations, and coaching
Conduct safety inspections and maintain clean, protected store conditions
Requirements: Three or more years of retail customer service experience
One to two years of supervisory experience required
Direct accountability for sales and service targets
Strong prioritization, organization, and multitasking skills
Strength and a keen eye for visual merchandising
Apply retail supervision, customer engagement, and merchandising skills while supporting Staples Canada store operations in Niagara Falls.

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📌 Retail Operations Supervisor Niagara Falls (Ontario)
🏢 Bureauengros
📍 Ontario