Build customer relationships and grow parts revenue as a Hybrid Customer Support Advisor with Brandt Tractor Ltd in Cambridge. Full-time work supports construction and forestry customers.
This Customer Support Advisor role promotes and sells parts and services while providing after-sales support. You will prospect accounts, cultivate relationships, visit customers, and maintain communication with recent and existing customers. The role also supports quotes, orders, deliveries, returns, complaints, and territory planning.
Key Responsibilities: Prospect and cold call accounts to promote products and incentives
Visit customers daily to maximize parts and service sales
Maintain customer records, call reports, and opportunity details




Follow up on complaints and communicate resolutions internally
Assist parts personnel with quotes, orders, deliveries, and returns
Requirements: Previous sales experience within the industry
Valid driver's license with a clean driver's abstract
Ability to travel throughout the assigned territory
Strong customer relationship-building and time management skills
Parts or heavy equipment journeyperson ticket considered an asset
Apply customer support, territory sales, and parts knowledge to strengthen Brandt relationships and service revenue in Cambridge.

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📌 Customer Support Sales Advisor (Ontario)
🏢 Brandt Group of Companies
📍 Ontario