Lead guest services at The Josie, using robust communication and organization to support memorable experiences at RED Mountain’s luxury ski-in/ski-out resort.
As Guest Services Supervisor, you will lead the Guest Services team while overseeing ski valet, parking, and vehicle retrieval operations. You will support guest requests, provide information about hotel amenities and local attractions, and maintain smooth daily operations. The seasonal position starts November 15, 2026.
Key Responsibilities: Supervise, support, train, and coach Guest Services associates
Oversee ski equipment receiving, storage, organization, and retrieval
Coordinate parking and vehicle retrieval operations safely
Assist guests with luggage, requests, and special needs




Address concerns and operational issues professionally
Requirements: Excellent verbal and written communication skills
Strong organization, interpersonal, and customer service abilities
Computer literacy; PMS experience considered an asset
Canadian driver’s licence, clean abstract, and reliable transportation
Availability for holidays, weekends, and extended standing
Bring organized guest service leadership, ski valet oversight, and polished communication to The Josie at RED Mountain.

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📌 Guest Services Supervisor The Josie (British Columbia)
🏢 Crescent Hotels & Resorts
📍 British Columbia