What it's like to be a Northbridge Underwriting Service Representative Our Underwriting Service Representatives work hard to provide support to Underwriters. Reporting into the Manager, Underwriting Services performing administrative tasks that allow the Underwriting team to best serve our customers. Reporting to the Underwriting Team Leader, Specialty Risk, they also use their strong Customer Service skills to work with our internal Underwriting teams; verifying information needed to get the job done right. Our USRs are passionate about insurance, and use this opportunity to showcase their talents and further their insurance career. They are extremely detail-oriented, accurate, and have a strong desire to complete tasks quickly - while always wanting to lend a helping hand. We want your talent
Responsibilities Performing data entry and data calculations
Communicating with underwriters for verification and qualification of information
Processing internal/external correspondence and requests received by the underwriting department
Being accurate, while also being efficient
Multi-tasking
Customer Service
Qualifications Post-Secondary Education and/or Insurance experience
Intermediate level Excel skills, and the ability to learn new programs
Actively pursuing a CIP designation
Benefits Hybrid work: flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Employee share purchase plan
Pension plans
RRSP
Discounts on staff insurance
Versatile health benefits
Early leave days
Wellness programs
Rewards
Recognition programs
Education assistance to complete your CIP, FCIP, CRM or other courses desired
Internal mobility
Leadership training and mentoring programs
Donation matching
Team volunteer days




We're committed to pay transparency and fairness. The base salary range for this role is $38,000 - 58,000, reflecting the expected base pay (exclusive of other compensation). Actual salary may vary based on your experience, skills, and alignment with the role. We're also open to candidates at different levels, so if this range doesn't match your expectations, don't let that hold you back - we'd still love to hear from you.
Who we are We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance and Federated Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company.
Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
Northbridge Financial Corporation is a leading commercial property and casualty insurance company that has been helping protect Canadian businesses for more than 90 years. We're 100% Canadian! We offer a wide range of creative solutions to our customers through our Northbridge Insurance, TruShield Insurance and Federated Insurance brands where we strive to create a fair and friendly culture. By continually striving to challenge the status quo, and by focusing on helping our customers, we have been able to build our reputation as one of Canada's largest commercial insurance providers.

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📌 Underwriting Service Representative, Niche (Ontario)
🏢 Northbridge Financial
📍 Ontario