Provide polished phone support remotely for Veta Virtual, using empathy and robust English communication during scheduled Eastern Time shifts.
Veta Virtual is hiring a Customer Service Representative for its call center team. You will represent diverse businesses and professionals by answering inbound calls, understanding caller needs, and delivering accurate messages. The work also includes appointments, call transfers, and client-focused communication.
Key Responsibilities: Manage inbound calls professionally for diverse businesses
Address caller needs with empathy and professionalism
Take accurate messages and deliver them promptly
Book appointments using scheduling tools
Transfer calls efficiently while following established protocols
Requirements: Two to three years of similar experience
Exceptional spoken and written English communication
Outgoing, energetic, positive, responsible personality
Quick learning ability and familiarity with AI tools
Minimum typing speed of 50 WPM
Bring dependable phone support, appointment scheduling, and client communication skills to Veta Virtual’s remote customer service team.

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📌 Remote Customer Service Representative (New Brunswick)
🏢 Veta Virtual
📍 New Brunswick