Investigate automobile and property claims with Zurich Canada while using negotiation, communication, and claims technology in a hybrid Montreal or Kitchener role.
Zurich Canada is building a year-round talent pool for Personal Lines Claims Specialists in Montreal and Kitchener-Waterloo. The hybrid mode requires three days weekly in the office or market-facing engagements. You will assess first-party claims, determine coverage and liability, and deliver service throughout each file’s lifecycle.
Key Responsibilities: Investigate claims and evaluate coverage, liability, and damages
Communicate with customers, brokers, and partners throughout claim lifecycles
Negotiate fair, effective claim resolutions and make decisions
Use Mitchell Work Center and Guidewire to assess damages




Maintain documentation and support fraud, recovery, and subrogation processes
Requirements: Two or more years handling automobile or property claims
Understand policy wordings, provincial regulations, and repair processes
Use Microsoft Office and claims platforms comfortably
Demonstrate strong written and verbal communication skills
Organize multiple files with accuracy and attention to detail
Bring claims investigation, customer communication, and negotiation skills to Zurich Canada’s Personal Lines Claims Specialist talent pool.

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📌 Personal Lines Claims Specialist (Quebec City)
🏢 Zurich Canada
📍 Quebec City