Analyze credit risk and collections in a hybrid B2B environment using English, French, and advanced Microsoft Excel skills. Manage customer accounts across Ontario.
As a Bilingual Credit & Collections Analyst, you will own a customer portfolio and support credit decisions. The work includes reviewing credit reports, financial statements, payment histories, and customer data. You will collaborate with Sales, Accounting, Management, and customers to reduce delinquency and resolve account issues.
Key Responsibilities: Assess customer creditworthiness and recommend credit limits
Make order hold or release decisions
Follow up proactively on outstanding account balances
Resolve payment discrepancies and customer disputes
Maintain records and recommend escalated account actions
Requirements: Bilingual English and French communication skills
Two to three years of credit and collections experience
High-volume B2B setting experience
Knowledge of credit analysis, collections, and risk assessment
Advanced Microsoft Excel and accounting or ERP systems experience
Bring bilingual communication, credit analysis, reconciliation, and account management skills to this hybrid customer portfolio role.

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📌 Bilingual Credit Risk Analyst (Ontario)
🏢 Drake International
📍 Ontario