Lyft is seeking a Team Lead for the overnight Social Media team in Toronto to drive exceptional customer outcomes. You will lead, coach, and align a cross-functional group, owning escalations and reporting to senior management in a fast-paced environment.
The role emphasizes root cause analysis, continuous improvement, and transparent communication. Expect a hybrid schedule with in-office presence 3 days per week (Mon, Wed, Thu) and potential for remote periods.
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📌 Overnight Social Media Team Leader (Ontario)
🏢 Speedrun Talent Network
📍 Ontario
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