Program Support, Community Homes for Opportunity
Program Support, Community Homes for Prospect
Specialized Admin - (OPSEU)
Full-Time, Contract (End Date: March 26, 2026)

This posting is the result of a current vacancy
London & St.Thomas (London & Elgin Zones)
- Application Deadline: November 2, 2026 -

This position performs duties and will have responsibilities consistent with supporting the administrative, human resources and reporting requirements of the Community Homes for Opportunity (CHO) Program. It provides scheduling, and staff coverage coordination and plays a role in communication within the CHO Thames Valley teams.
Primary work locations for this position will be within the London and Elgin Counties. Any approved work-related travel within the Thames Valley region will be reimbursed on a per-kilometre basis.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

What you'll be making - Starting rate for this role is $25.30 per hour

Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($32.64)

When you'll work -70 hours biweekly; Monday-Friday 9am-4:30pm; 30-minute unpaid meal break

Your pension plan –Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

What your benefits will be – 9% in lieu of benefits

Your paid time off - Generous vacation entitlement, personal days and additional holidays beyond statutory holidays

Your wellness supports - Access to Employee Assistance Program (EAP) wellness resources and supports for you and your family

HOW YOU WILL BE MAKING A DIFFERENCE:

Support for Program Initiatives:

Assists with written reports and proposals regarding the CHO Program, including the expansion and/or modification of services, and to meet documentation and reporting requirements of funding and accreditation bodies.

Works with the Manager and staff to create and revise systems and program procedures by analyzing operating practices, record-keeping systems, forms consistency, and assists to implement change.

Works with the Mangers to ensure effective communication within the programs

Works cooperatively and effectively with others to make decisions to enhance organizational effectiveness

Undertakes self-directed tasks when necessary

Anticipates, understands and responds to the needs of staff to ensure smooth operation of services

Acts as a communication liaison within Supportive Housing and other CMHA Thames Valley Addiction & Mental Health Services (CMHA TVAMHS) programs, as well as between other stakeholders and partners

Administrative Support:





Provides administrative support and assistance to the Director, Manager, and CHO Program staff, including assisting with the development and maintenance of departmental correspondence, documentation requirements, procedures, forms, reports, meeting preparations, faxing, scanning, etc.

Assists with coordinating and/or compiling accurate and comprehensive regular and special statistical reports to meet the CHO Program and funder requirements

Maintains CHO Program Smartsheet records, communicates with finance and leadership regarding any concerns

Prepares and reviews program material, forms, presentations, literature and promotional materials

Prepares and maintains various program reports, policies and procedures, meeting preparation, etc.

Provides support to CHO Program staff with regard to equipment and supply needs

Supports maintenance of accurate tenant records including tracking of move-ins and move-outs

Records rent payables, where required, including communication with landlords and Property Services, as well as CHO Team

Human Resources Support:

Maintains vacation requests as a delegate in HRIS for all CHO staff

Coordinates program coverage in advance on approved time off requests, and anticipated staff vacancy management

Enters and verifies bi-weekly timesheet data in HRIS before Director signs off and updates CHO templates

Assists in maintaining interview tracking database of interviewees and contacted applicants

Coordinates IT requirements and schedules CMHA TVAMHS orientation, and program orientation for new hires

Training Support

Registers staff for professional development opportunities and tracks professional development for the CHO Program

Assists Human Resources in compiling staff lists for internal CMHA TVAMHS training or functions and registers staff as required

Develops Outlook and technology training for all staff and will provide thorough training and refresher training to all CHO Program staff including Private CHO home staff as required

Provides assistance to CHO Program staff regarding the use of office technology such as computers and database functions while liaising with IT personnel

Performs other duties and responsibilities consistent with role

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements




Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

Post-secondary degree or diploma (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)

Experience with accounting, property management or property maintenance software (preferably YARDI and/or Halo)

Access to a vehicle required for personal transportation

Demonstrated ability to attend work regularly

We prefer the following qualifications:

Valid Driver’s License: G class preferred

First Aid and CPR

Experience facilitating group and individual training sessions

Experience in not-for-profit agencies

Extensive working knowledge of MS Office Professional and strong computer skills

Knowledge of Human Resources Fundamentals

Knowledge of mental illness and co-occurring complex issues

Superior oral and written communication skills

Self-starter work ethic

Able to prioritize

Able to work independently

Able to liaise with other departments, staff and committees

Demonstrated judgment, problem-solving, and organizational skills

Flexibility and adaptability to changing needs and circumstances

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]

Legal Notifications:

For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services

Artificial Intelligence is not currently employed in our recruitment processes

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📌 Program Support, Community Homes for Opportunity (Ontario)
🏢 CMHA Thames Valley Addiction and Mental Health Services
📍 Ontario