Configure and test digital promotions at Plusgrade in Montreal, using requirements analysis and quality assurance to prepare commerce experiences for launch.
As a Product Specialist, Promotions, you will translate complex requirements into accurate configurations within a managed solution or SaaS environment. You will coordinate with Partner Strategy, Marketing, Delivery, and loyalty program partners. The work includes deployment coordination, stakeholder communication, and thoughtful use of AI tools with human validation.
Key Responsibilities: Gather and confirm promotion requirements with internal teams
Configure solutions for digital promotion experiences
Coordinate deployment with loyalty program partners
Apply quality assurance practices before launches
Communicate progress, risks, and decisions across stakeholders
Requirements: Experience in a managed solution or SaaS environment
Ability to translate requirements into accurate configurations
Robust attention to detail and testing habits
Experience with Salesforce or JIRA is an asset
Familiarity with HTML, CSS, FTP, or related technologies
Support Plusgrade’s global loyalty programs through careful configuration, testing, coordination, and validated AI-assisted problem-solving.