Restaurant systems specialists configure POS platforms, support menu rollouts, and keep operations efficient across Earls Kitchen + Bar’s 70+ stores. This hybrid Head Office role includes an on-call rotation for mission-critical issues.
Earls Kitchen + Bar is hiring an Operations Systems Specialist for its Technology team. You will support Simphony, QSR Kitchen Display Systems, CrunchTime, and third-party delivery integrations. The work combines restaurant technology, project coordination, stakeholder communication, documentation, and troubleshooting. You will help protect a significant part of the guest experience.
Key Responsibilities: Oversee and optimize Back-of-House systems across store locations
Support POS configuration, menu rollouts, and payment platform updates
Coordinate testing and go-live readiness for new store openings




Triage tickets and resolve escalated Operations Systems issues
Provide remote and in-person support for North American openings
Requirements: Three-plus years in restaurant operations, IT support, or system administration
Technical proficiency with Simphony, QSR, CrunchTime, and delivery integrations
Proficiency across Windows, macOS, Android, and local networks
Robust organization, analytical, written, and verbal communication skills
Information Systems degree or diploma is an asset
Apply your restaurant technology, systems administration, and troubleshooting expertise to support Earls operations and guest experiences.

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📌 Restaurant Systems Specialist (British Columbia)
🏢 Earls
📍 British Columbia