Use French and English communication skills as a Bilingual Parts Support Analyst in Calgary, supporting PBS clients through multiple channels.
PBS Systems seeks an organized analyst for its Client Services team. You will provide bilingual knowledge to clients contacting the call center about issues or services. The work includes immediate solutions, escalation when necessary, and professional support across phone, email, and live chat.
Key Responsibilities: Handle incoming client issues, concerns, and requests professionally
Log customer interactions within the ticketing system
Escalate matters to other departments when required
Collaborate across groups to streamline service delivery
Keep current with software enhancements and new releases
Requirements: High school diploma
Valid driver's license
Explicit professional communication in French and English
Excellent Microsoft Windows, Outlook, Excel, Word, and Teams skills
Strong decision-making, analytical, organization, and time-management abilities
Bring bilingual communication, customer support, ticketing, and analytical skills to PBS Systems' Calgary Client Services team.

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📌 Bilingual Parts Support Analyst (Alberta)
🏢 Canadian Inclusion
📍 Alberta