Overview

Languages

English

Education
Secondary (high) school graduation certificate
or equivalent experience

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hospitality industry
Hotel, motel, resort

Responsibilities

Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)




Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Experience and specialization

Computer and technology knowledge
Word processing software
Spreadsheet
Internet

Additional information

Work conditions and physical capabilities
Attention to detail
Standing for extended periods
Work under pressure

Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

Perks

Health perks
Disability advantages
Health care plan

Financial perks
Life insurance
Registered Retirement Savings Plan (RRSP)

📌 Front Desk Hotel Clerk Fairview (Canada)
🏢 Dunvegan Inn & Suites This link will open in a new window
📍 Canada