Billing operations and financial data accuracy define this Product Operations Specialist role for detail-focused professionals managing complex workflows independently.
In this operations-focused role, you will support discount program operations and billing accuracy. The work requires spreadsheet management, data validation, reconciliation, and cross-functional issue resolution. You will use internal systems and reporting tools to track, verify, and correct discount applications.
Key Responsibilities: Support ongoing discount program operations accurately and consistently
Validate discounts on job orders before billing
Investigate billing issues with internal teams
Manage shared inbox requests and coordinate fixes
Report discount usage and billing accuracy trends
Requirements: Three to five years in operations-focused work
Experience supporting billing, accounting, pricing, or programs
Robust attention to billing and financial data
Spreadsheet skills, including VLOOKUP or XLOOKUP formulas
Ability to work independently with minimal oversight
Apply operational judgment, spreadsheet expertise, and billing accuracy skills to support reliable discount program processes.

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📌 Billing Operations Specialist (Ontario)
🏢 Insight Global
📍 Ontario