Support disability claim intake in French and English as a permanent full-time coordinator. Work hybrid from Canada Life’s Winnipeg head office, with two office days weekly.
As an Intake Coordinator, you will guide plan members and sponsors when claims begin. You will collect information, explain requirements, review eligibility, and manage straightforward claims under established guidelines. Robust organization, data entry, and customer service skills support accurate, timely service.
Key Responsibilities: Contact members and sponsors about missing or unclear claim information
Explain claim requirements, processes, and form completion
Provide updates through phone, email, and letters
Review documents, systems, and contracts for eligibility
Set up claims according to contract requirements
Requirements: Fluency in French and English required
At least one year in customer service
Understanding of complex instructions and basic contract language
Basic medical terminology knowledge
Strong typing, Microsoft Office, organization, and prioritization skills
Bring bilingual communication, careful claim review, and organized data entry to Canada Life’s disability intake team in Winnipeg.

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📌 Bilingual Disability Claims Intake Coordinator (Manitoba)
🏢 Canada Life
📍 Manitoba