SecurTek Customer Care Associate (Saskatchewan)

SecurTek Customer Care Associate (Saskatchewan)

24 Oct
|
SaskTel
|
Saskatchewan

24 Oct

SaskTel

Saskatchewan

Serve SecurTek customers from SaskTel’s Yorkton location using inbound calling, outbound calling, and accurate customer data entry. This casual part-time role is on-site.
As a SecurTek Customer Care Associate, you handle customer, dealer, contractor, and agency inquiries. You interpret, verify, and manually enter customer information into operating systems. The work includes billing questions, written communication, monitoring account accuracy, and database updates.
Key Responsibilities: Respond to customer, dealer, contractor, and agency inquiries
Document and prepare written customer and dealer communications
Enter customer information accurately into operating systems
Confirm billing inquiries and monitoring account details
Record inquiry actions in appropriate databases
Requirements: General knowledge of security products or services
Positive verbal and written communication skills
Tactful, diplomatic, and courteous customer contact handling
Analytical, problem-solving, and decision-making skills
Computer, software, and 20 wpm keyboarding skills
Support SaskTel and SecurTek customers through accurate data entry, responsive calling, and courteous service in Yorkton.

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📌 SecurTek Customer Care Associate (Saskatchewan)
🏢 SaskTel
📍 Saskatchewan

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