Customer service and digital marketing skills come together in this Mr. Handyman office role. Support customers through phone, email, chat, and scheduling.
As a CSR and Marketing Assistant, you will serve as the first contact for current and potential customers. The work includes CRM software, lead management, research, and copywriting. You will also support administrative finance tasks, invoicing, accounts receivable follow-up, and customer relationship service.
Key Responsibilities: Answer inbound and outbound calls, emails, and chat inquiries
Schedule appointments and manage technician schedules accurately
Resolve complaints, follow up, and escalate unresolved issues
Respond to inquiries and maintain customer interaction records
Assist with invoicing and accounts receivable follow-up
Requirements: Two or more years of office experience
Customer relationship management software proficiency
Digital marketing, research, and copywriting experience
Bachelor’s degree or diploma in accounting, finance, or related field
Microsoft Excel and QuickBooks proficiency
Apply customer communication, marketing, scheduling, and finance support skills with Mr. Handyman’s service-focused office team.

#J-18808-Ljbffr

📌 Customer Service Marketing Assistant (British Columbia)
🏢 Mr. Handyman
📍 British Columbia