Use bilingual English and French skills as a Collections Analyst at Uline’s Toronto Branch in Milton, Ontario. Manage customer accounts and resolve balances.
Uline seeks a Bilingual Collections Analyst to support timely payments and customer relationships across its North American company. The role includes portfolio management, payment solutions, account documentation, and cross-functional collaboration. Microsoft Word and Excel knowledge supports accurate daily work.
Key Responsibilities: Manage assigned customer account portfolios through phone and email
Identify causes of past-due balances and develop payment solutions
Document collection activity and customer interactions accurately
Collaborate with Cash Applications, Credit, Customer Service and Sales
Improve processes and enhance the customer experience
Requirements: High school diploma or equivalent; bachelor’s degree preferred
Fluent written and verbal English and French
One-plus years’ collections, accounts receivable or customer service experience preferred
Working knowledge of Microsoft Word and Excel
Robust communication and customer-focused, solution-oriented mindset
Apply bilingual communication, account management and payment-resolution skills as a Collections Analyst supporting Uline customers in Milton.
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📌 Bilingual French Collections Analyst (Ontario)
🏢 Uline
📍 Ontario