Process financial transactions and reconcile reports as an Operations Support Agent with Desjardins. French knowledge is required for this role.
This Operations Support Agent position supports caisse sectors through transaction processing, data validation, report reconciliation, and customer follow-up. You will liaise with Desjardins components, including the Shared Services Centre, AccèsD Contact Centre, Business Centre, and Student Service Centre. The work follows established procedures, quality standards, and security policies.
Key Responsibilities: Process and reconcile reports, requests, and transaction notices
Input, validate, and save data in systems
Follow up with members and customers as needed
Coordinate activities with relevant Desjardins components
Maintain transaction security and operational quality standards
Requirements: High school diploma in a related field
Minimum two years of relevant experience
Knowledge of French is required
Action-oriented, customer-focused approach
Situational adaptability and drive to deliver results
Bring transaction processing, reconciliation, customer follow-up, and French-language skills to Desjardins operations support.