Deliver exceptional automotive customer service at Assured Automotive through in-person, phone, and email communication. Coordinate repair appointments and insurance assignments.
As a Customer Service Representative with Assured Automotive, you will support customers, insurance partners, and the repair facility team. The work includes appointment scheduling, documentation, rental information, and communication tracking. You will use repair management systems, ASE, Google platform, and Microsoft Office while applying the WOW Operating Way.
Key Responsibilities: Provide friendly service in person, by phone, and email
Schedule vehicle repair appointments using the repair management system
Process insurance assignments promptly and accurately




Prepare repair orders with proper documentation
Record customer and insurance communications using ASE
Requirements: High School Diploma
At least one year of customer service experience
Automotive industry experience is ideally preferred
Robust Google platform and Microsoft Office knowledge
Valid driver’s license required
Apply your communication, accuracy, and administrative skills while supporting quality collision and glass service at Assured Automotive.

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📌 Automotive Customer Service Representative (Ontario)
🏢 Assured Automotive
📍 Ontario