Support Ricoh Managed Services locations through mailroom operations, copy production, scanning, and customer service across an assigned geographic territory. Travel between client sites as scheduled.
This Field Support Representative supports daily operations, implementation activities, and coverage for absences across Ricoh Managed Services locations. Responsibilities include maintaining site guides, collecting report data, ordering supplies, and assisting with training. The position also supports mail, courier, copy, scanning, receptionist, and Ricoh Centre activities.
Key Responsibilities: Maintain accurate Site Procedure Guides, forms, and logs
Collect data for monthly management reports
Order paper, toner, and office supplies
Process mail, shipments, filing, and courier deliveries




Operate copy, scanning, finishing, and related equipment
Requirements: High School Diploma or equivalent work experience
Minimum one year in mailroom, copy centre, or customer service
Experience using photocopiers, scanners, printers, and bindery equipment
Basic knowledge of Microsoft Office 365 applications
Ability to lift up to 50 pounds as required
Bring customer service, equipment operation, organization, and communication skills to Ricoh’s Field Support Representative position across client locations.

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📌 Ricoh Field Support Representative (Ontario)
🏢 Ricoh Americas
📍 Ontario