Automotive service expertise meets customer communication at Capilano Audi, where Service Advisors coordinate repairs, maintenance, warranties, and customer updates.
Dilawri seeks a Service Advisor passionate about the automotive industry and ready to contribute at Capilano Audi. The position requires at least two years of automotive Service Advisor experience, clear communication, organization, and customer service. You will interpret vehicle concerns, explain maintenance recommendations, manage repair orders, and coordinate approvals, parts, payments, and warranty coverage.
Key Responsibilities: Welcome customers and gather vehicle repair information
Explain maintenance schedules, warranties, services, and recommendations
Complete repair orders, estimates, walk-arounds,



and vehicle histories
Monitor repairs and communicate vehicle status updates
Process repair orders and parts through CDK and Dealer-FX
Requirements: Minimum two years of automotive Service Advisor experience
Clear written and oral communication skills
Ability to translate customer concerns for technicians
Robust organization and task prioritization abilities
Legal entitlement to work in Canada
Apply automotive knowledge, warranty understanding, and customer service skills as a Service Advisor supporting Capilano Audi customers.

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📌 Automotive Service Advisor Capilano Audi (British Columbia)
🏢 Dilawri Group of Companies
📍 British Columbia