Serve S&S; Activewear customers in English and French while answering calls, processing transactions, and solving order-related issues by telephone. This full time schedule runs Monday through Friday, 10 a.m. to 7:30 p.m.
As a Customer Service Representative, you will help customers place orders, address existing-order concerns, and discuss company products and programs. The role requires customer service experience, Microsoft Office proficiency, strong communication, and basic troubleshooting. You will receive in-depth training while working toward individual skillset and compensation progression.
Key Responsibilities: Answer customer calls and solve problems to meet customer needs
Process telephone transactions accurately and explain products and services
Provide product knowledge, recommendations, and website navigation assistance




Maintain professionalism and positive customer rapport
Meet department KPIs, deadlines, goals, and scheduled phone coverage
Requirements: Previous customer service experience with strong verbal and written communication
Proficiency in Microsoft Office products
Basic math, multitasking, and detail orientation
Ability to read and speak English and French
Results-oriented accountability, urgency, attendance, and punctuality
Apply your bilingual communication, Microsoft Office, and customer service skills supporting S&S; Activewear customers through telephone assistance.

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📌 Bilingual French Customer Service Representative (Quebec City)
🏢 Sns Activewear Canada
📍 Quebec City