Rogers seeks a NOC Specialist skilled in IP networking and incident response for onsite work in Calgary, Edmonton, Vancouver, or Burnaby.
Support the Core-Data Network Operations team in maintaining Rogers wireline core network availability, reliability, and performance. This full time position provides 24x7 operational support across IP networks, MPLS infrastructure, and compute environments. You will manage incidents, coordinate escalations, and meet established service level agreements.
Key Responsibilities: Lead core network incident response and service restoration
Provide second-level escalation support for reported incidents
Coordinate internal and external outage escalations
Analyze network performance and improve operational reliability
Engage vendors and carriers during troubleshooting activities
Requirements: Degree in telecommunications, data communications, or computer networking
CCNA or CCNP Routing and Switching certification
Minimum two years’ IP engineering or operations experience
Knowledge of Cisco, Juniper, and Alcatel platforms
Experience with monitoring, fault, incident, and restoration processes
Apply your IP networking, troubleshooting, and incident management expertise to Rogers’ national core network operations team.