The Unit Clerk is required to perform their duties in a manner that isconsistent with the organization’s mission, vision and values. The Unit Clerk requires a high level ofefficiency, organization, confidentiality and time management skills whichare essential to carrying out the duties of this position. The Unit Clerk will provide clericalsupport to maintain a progressive, efficient, organized healthcareenvironment that further enhances the patient and staff experience. The Unit Clerk operates, maintains andorders different types of office and clinical equipment and supplies forhospital units.
Key Accountabilities Performs allduties in accordance with the Mission Statement and policies and proceduresof St. Joseph’s Health Centre, and the Ministry of Health for Long Term Careguidelines.
Demonstratescompetency skills for the following standards and indicators:
Preservingthe individuality of patients
Encounteringpatients in a caring way
Maximizingthe individual’s participation and control
Communicatingwith patients/families, staff, and other visitors in a timely, courteous, andhelpful manner
Contributingto and utilizing the patient plan of care if appropriate
Establishingand Maintaining Healthy Interpersonal Relationships
Demonstratingenthusiasm for working with adults and their families
Developingand preserving collaborative relationships among all members of the healthcare team and with other programs/departments
Complieswith patient safety programs, policies and processes including identifyingand reporting adverse events/near misses
Attends andparticipates in appropriate safety training or education updates (ie. handhygiene, emergency code reviews)
Identifiesunsafe conditions or practices and takes appropriate action to address themincluding reporting or removing hazards
MaintainingProfessionalism and Work Role Competencies
Attendingand participating in suitable educational in-services
Demonstratingprofessionalism
Providingservices in an effective manner
Participatingin research and continuous quality improvement activities
Working withthe Interdisciplinary team to coordinate and organize day to day activitieson the unit
Responsibleto answer telephone calls and fielding questions from patients, visitors,staff, volunteers.
Ensuringthat information and messages are forwarded to the appropriate people. Usesjudgment in interrupting for urgent inquiries
Responsiblefor organizing patient admissions on the direction of the Interdisciplinaryteam.



This includes communication withbusiness office; assigning an appropriate room based on insurance and patientneeds; communication and faxing of information required from referringpartners; photocopying of admission packages; chart assembly; completionpatient armbands and signs for room door and dining room tables
Responsiblefor organizing patient discharges/deaths on the direction of theInterdisciplinary team. This includescommunication with Business Office; dismantling charts for Medical Records;faxing required information to Family Physicians and other community partners
Monitoringof stationary supplies and re-ordering as necessary
Filing ofpatient forms and reports in the correct health record after they have beenreviewed by the appropriate health professional
Maintainingpatient filing system that facilitates accuracy and organization
Photocopyingand faxing of forms and correspondence
Distributingmail and correspondence
Communicatevia telephone broadcast or email change in patient condition as required
May assistin the completion of Physician/NP patient care orders in collaboration withteam leader or nurse processing order e.g. requisitions for scheduled labtests ordered, communication with interdisciplinary team as required; faxing appropriate information as required; informing interdisciplinary teammembers/physicians of consultations required etc.
Workingtogether with the interdisciplinary team and families to identifytransportation needs and booking appropriate transportation as required e.g.family car, wheelchair taxi, stretcher, volunteer van etc.
Maintaininglists required for communicating and collecting patient data – patientboards, etc.
Coordinating/orderingspecialty mattress and other supplies. Collaborates with RN or NP
Organizingstaff replacement as required when scheduler unavailable e.g. sick calls,transportation escorts, extra staff, education replacement etc.
Workingtogether with the Interdisciplinary team to ensure the admission anddischarge MDS/NRS data is completed as expected including pulling charts frommedical records




Other dutiesas assigned
Covers otherunits as needed
Contributesto a transparent culture of client and staff safety by adhering to andabiding by patient and staff safety policies and procedures set by SJHCG.
Promotes anenvironment that encourages and supports change using change leadershiptheory.
Qualifications & Experience Post secondary diploma orcertificate from a recognized administrative program or equivalent required.
Knowledge of medicalterminology required.
Minimum one (1) yearsrecent clerical experience in a health care setting preferred
Demonstrated computerskills with knowledge of Microsoft Office 365
Demonstrated superiorwritten and verbal communication skills, and excellent interpersonal skills.
Consistently demonstratesefficient problem solving
Strong organizationalskills and the ability to prioritize required.
Strong organizational,time-management, critical thinking and problem-solving skills
Ability to function as ateam member in a cooperative environment required.
Ability to acceptdirection and work independently required.
St. Joseph’s Health Centre Guelphis an equal opportunity employer and strives for equity, inclusiveness, anddiversity in all programs, facilities, and people. St. Joseph’s Health CentreGuelph is committed to creating a barrier-free, accessible organization, andwill work to accommodate any needs under the Accessibility for Ontario forDisabilities Act and the Ontario Human Rights Code. Should any applicantrequire accommodation through the application process, please contact HumanResources at [email protected] for assistance. If the applicant requires aspecific accommodation because of a disability during an interview, theapplicant will need to advise the hiring manager when scheduling theinterview and the appropriate accommodations can be made.
St. Joseph’s Health Centre Guelph(SJHCG) does not use artificial intelligence (AI) to screen, evaluate, orselect applicants for this position.
Recruitment Process Integrity To support fairness,confidentiality, and an equitable recruitment process, applicants are kindlyasked not to use artificial intelligence (AI) tools, and not to record,transcribe, encrypt, or otherwise capture interviews at any stage of therecruitment process, unless explicitly authorized by the organization.
We thank all applicants for theirinterest. Only candidates under consideration will be contacted.

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📌 (C/26-42) Unit Clerk – Rehabilitation (Casual)
🏢 Startdate
📍 Ontario