Support SCIEX customer operations in Concord as a Service Administrator, using reporting and problem-solving skills in an in office role.
This Service Administrator supports day-to-day administration within SCIEX’s Customer Service organization. The position connects Field Service, Sales, cross-functional teams, and front-line groups while supporting service, performance, orders, and revenue targets. You will manage customer requests and service information.
Key Responsibilities: Execute daily, weekly, and monthly service reports
Process customer requests through phone, fax, and email
Maintain Install Base and warranty record integrity
Coordinate instrument replacement and serialized component returns
Support revenue recognition through acceptance documentation
Requirements: High school diploma or equivalent
At least two years of relevant administration experience
Service Administration or Customer Service experience
Analytical skills for practical problem-solving
Experience with MS Office, Salesforce.com, or Oracle 12
Bring service administration, reporting, customer requests, and coordination skills to SCIEX’s on-site Concord team.

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📌 Service Administrator Customer Operations (Ontario)
🏢 SCIEX
📍 Ontario