Support Ottawa patients with medical equipment guidance, fittings, and compassionate customer service at Ontario Medical Supply. This is a full time, permanent position.
As a Patient Care Retail Sales Specialist, you will assist patients, caregivers, and healthcare professionals with personalized product recommendations. Your work will include mobility aids, compression therapy, orthopedic bracing, wound-care supplies, and home-health equipment. Clinical knowledge and retail service support safe daily-living solutions.
Key Responsibilities: Assess customer needs using clinically relevant questions
Recommend medical supplies and mobility equipment
Complete fittings and basic mobility-aid adjustments
Educate customers about product use, care, and maintenance
Process payments and document customer interactions accurately
Requirements: Post-secondary education as a Personal Support Worker
Clinical experience in patient care or mobility support
Knowledge of infection prevention and PHIPA standards
Strong communication, organization, and patient-focused skills
Ability to stand and handle light equipment
Apply patient-care expertise, medical equipment knowledge, and compassionate retail service as part of Ontario Medical Supply’s Ottawa team.