Step into a pivotal role as a Service Now Manager at Ledcor, overseeing the Service Now practice within the Enterprise Service Enablement portfolio. Lead a team, ensuring platform growth and performance.Ledcor is on the hunt for a Service Now Manager to enhance its operational effectiveness. The ideal candidate will expertly manage a distributed team while providing architectural guidance and overseeing service delivery performance. Successfully blending strategic initiatives with operational tasks is crucial for fostering continuous improvement and stakeholder satisfaction.Key Responsibilities:
- Foster a high-performance culture among Service Now professionals
- Track key service metrics and delivery outcomes
- Own the Service Now roadmap and feature adoption




- Support platform modernization and capability enhancements
- Ensure best practice alignment in solution designsRequirements:
- 5+ years managing technical teams impacting service maturity
- 5 - 10+ years with Service Now capabilities including Service Portal
- Solid leadership, coaching, and stakeholder engagement skills
- Service Now certifications and ITIL v4 Foundation preferred
- Understanding of enterprise architecture principlesLead the evolution of Service Now at Ledcor by driving strategic growth and delivering successful platform solutions.#J-18808-Ljbffr

📌 Servicenow Manager With Ledcor Group (Kelowna)
🏢 Ledcor Group
📍 Kelowna