Lead Warming Centre operations in Toronto using inclusive supervision, crisis-informed care, and robust communication with staff and clients. This seasonal role supports CONC services.
Christie Ossington Neighbourhood Centre seeks a Warming Centre Program Supervisor reporting to the Shelter Manager. You will oversee operations, shift supervisors, staffing, and client-directed services for vulnerable adults experiencing homelessness, mental health challenges, and complex needs. The centre operates during designated cold-weather conditions or City direction.
Key Responsibilities: Lead staff delivering inclusive, accessible, respectful client-directed services
Supervise on-call staffing notices and replacements
Coordinate Breaking Barriers programming and workshops onsite
Lead City of Toronto quality assurance checks




Supervise peer staff meetings, training, and activities
Requirements: Bachelor’s or Master’s degree in Social Work, Psychology, or related field
Two years working with vulnerable adult populations
One year of supervisory or demonstrated leadership experience
Strong communication, interpersonal, organizational, and advocacy skills
Standard First Aid, CPR, crisis intervention, and trauma-informed care
Support Warming Centre leadership through thoughtful supervision, responsive staffing, quality assurance, and client-directed services at CONC.

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📌 Warming Centre Program Supervisor (Ontario)
🏢 Christie Ossington Neighbourhood Centre
📍 Ontario