Rehab customer service and accurate data entry define this representative role, supporting billing, rentals, invoicing, and client accounts.
The Rehab Customer Service Representative provides administrative and clerical shared service support to the Rehab team. Responsibilities include preparing quotes and assessments, coordinating rental requests, and consulting with clients and clinicians. The position also supports accounts receivable, customer calls, and service scheduling.
Key Responsibilities: Coordinate rental requests and manage rental inventory
Schedule service technicians and process transfers
Manage incoming phone calls from clients
Create invoices and research product SKUs
Prepare quotes and consult with clients and clinicians
Requirements: High school diploma
Knowledge of rehabilitation products
Industry knowledge of billing procedures
Ability to use keyboard and mouse for extended periods
Ability to lift up to 22 pounds; travel may be required
Support rehabilitation services through customer care, billing accuracy, rental coordination, and organized administrative service delivery.

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📌 Rehab Customer Service Representative (Newfoundland and Labrador)
🏢 Lawtons
📍 Newfoundland and Labrador