Deliver welcoming member experiences at William Lutsky Family YMCA in Edmonton using customer service, registrations, and interpersonal communication skills. This full time position works 40 hours weekly with benefits.
The Experience Coordinator supports members, guests, and participants throughout their Centre visits. You will process memberships, events, programs, and services while supporting front-line staff and administrative duties. The position also resolves inquiries and supports excellent YMCA experiences.
Key Responsibilities: Process membership sales, services, and program registrations
Welcome prospective members and lead Centre tours
Provide information about YMCA programs and services
Support recruitment, training, supervision,



and performance management
Follow emergency, health, safety, and child protection procedures
Requirements: High School Diploma or equivalent
Intermediate Standard First Aid and CPR-C
Customer service experience is an asset
Excellent interpersonal and communication skills
Flexible availability for mornings, evenings, weekends, and holidays
Bring customer service, registration processing, and sound judgment to welcoming YMCA experiences for members and participants in Edmonton.

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📌 YMCA Experience Coordinator Edmonton (Alberta)
🏢 YMCA of Northern Alberta
📍 Alberta