Corporate Group Benefits expertise and client presentations define this remote Service Relationship Specialist role with Manulife in Ontario. Support complex Canadian organizations and advisors.
This Service Relationship Specialist represents Manulife with large and jumbo corporate clients, Advisor Firms, and Partners. The role supports Account Executives through relationship management, escalated inquiry resolution, client reporting, and plan recommendations. It also coordinates internal teams serving organizations with 400 to 80,000 or more covered lives.
Key Responsibilities: Support finalist presentations and new business implementation meetings
Resolve complex benefit plan inquiries and service escalations
Initiate amendments and obtain outstanding requirements




Prepare client reports using web analytics platforms
Deliver presentations, workshops, and administrator training
Requirements: Extensive Group Perks knowledge and experience
GBA designation or progress toward the designation
Understanding of underwriting, funding, risk analysis, and reporting
Strong Microsoft Office, Excel, PowerPoint, and analytical skills
Valid driver’s license and personal automobile
Apply corporate Group Benefits knowledge, negotiation, presentation, and analytical skills to support Manulife clients and partners remotely.

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📌 Corporate Group Benefits Specialist (Ontario)
🏢 Manulife
📍 Ontario