Support business clients virtually at CIBC through account maintenance, service inquiries, and solid client communication. Work remotely with occasional onsite attendance in Quebec.
As a Business Banking Analyst, you will support the Business Client Advice Centre and report to the Team Leader, Business Banking. You will handle after-sales requests for business clients and internal partners, including account information, signing authorities, and Cash Management products. The position also involves validating Digital Business Onboarding applications across banking segments.
Key Responsibilities: Coordinate account information and signing authority changes
Resolve service inquiries through phone, email, and video
Validate Digital Business Onboarding applications accurately




Capture financial information and complete required documentation
Refer sales opportunities to appropriate internal partners
Requirements: One to two years in sales and service
Knowledge of lending, cash management, and GIC products
Fluency in French and English
Secure workspace suitable for Agent@Home duties
Wired internet meeting specified speed requirements
Apply business banking knowledge, client service, and digital advocacy skills as CIBC’s virtual Business Banking Analyst in Quebec.

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📌 Virtual Business Banking Analyst (Quebec City)
🏢 CIBC
📍 Quebec City