Serve CLIC clients bilingually in English and French as a Billing Fulfillment Administrator within a hybrid Billing Service Centre. Manage billing inquiries and premium transactions.
This temporary, full time 12-month position supports CLIC within a leading Canadian financial services co-operative. You will process premium payments, returns, NSF letters, and related billing transactions while maintaining professional client service. The work model includes two days in the office.
Key Responsibilities: Manage incoming phone calls and email inquiries professionally
Process premium payments, NSF letters, and premium returns
Correspond with stakeholders about billing and premium transactions
Prepare renewal quotes and policyholder correspondence




Analyze billing reports and resolve errors
Requirements: Two years of individual life insurance or related experience
Experience in accounting, finance, payroll, or banking accepted
Post-secondary certificate in business administration or related field
English and French bilingualism required
Associate Customer Service designation considered an asset
Apply billing knowledge, critical thinking, and bilingual communication to support timely client transactions and inquiries for CLIC.

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📌 Bilingual Billing Services Administrator (Quebec City)
🏢 Co-operators
📍 Quebec City