Use residential construction expertise as a Customer Care Technician in Calgary, conducting inspections, troubleshooting homes, and resolving warranty concerns.
Brookfield Residential seeks a Customer Care Technician for its Calgary location. You will manage homeowner and trade communications, conduct scheduled orientations and warranty reviews, and address call-in service requests. The position requires confident investigations and explicit service determinations.
Key Responsibilities: Conduct two, twelve, and eighteen month home inspections
Inspect warranty concerns and provide appropriate solutions
Coordinate walkthrough schedules and detailed work orders
Manage complex repairs involving multiple work scopes
Assess and mitigate field-level safety hazards
Requirements: Five years of residential construction or renovation experience
Progressive customer service experience
Proficient computer skills
Excellent interpersonal skills
Knowledge of New Home Warranty guidelines
Bring residential construction, troubleshooting, and customer service expertise to Brookfield Residential warranty operations in Calgary.

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📌 Customer Care Warranty Technician (Alberta)
🏢 Brookfield
📍 Alberta