Support accident customers onsite in Richmond Hill as an Auto Claims Advisor, using empathy, active listening, and clear communication. Manage claims accurately from start to resolution.
TD Insurance, part of TD Bank Group, seeks an Auto Claims Advisor for its Auto Centre at 10427 Yonge Street. You will guide customers through claims with professionalism and expertise, helping coordinate towing, appraisals, repairs, and rentals. The position involves high-volume claim management, coverage explanations, documentation, and collaboration with vendors and internal stakeholders.
Key Responsibilities: Deliver empathetic, customer-first service after accidents
Manage claims from intake through timely resolution
Coordinate towing, appraisals, repairs, and rentals




Review estimates and maintain accurate documentation
Collaborate with repair shops and rental providers
Requirements: Two or more years of auto claims adjusting preferred
Ability to manage 100 or more claims accurately
Robust customer service and communication skills
Ability to analyze, investigate, and negotiate outcomes
CIP progress or completion is an asset
Bring claims expertise, customer communication, and careful analysis to TD Insurance’s Richmond Hill Auto Centre.

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📌 Auto Claims Advisor Richmond Hill (Ontario)
🏢 TD Bank Group
📍 Ontario