Serve TD Canada Trust customers in Mississauga through financial transactions, personalized advice, and accurate banking service. This is a 15-hour role.
As a Customer Experience Associate in Personal & Commercial Banking, you will support customers at the branch frontline. Use customer service, communication, organizational, and time management skills to understand needs and recommend appropriate banking solutions. The role includes handling confidential matters, resolving concerns, and completing business processes accurately.
Key Responsibilities: Process deposits, withdrawals, and bill payments
Determine customer needs and recommend suitable solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes
Provide explicit advice on banking solutions and processes
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management
Hands-on knowledge of Microsoft Office and internet
Accurate, detail-oriented communication with different people
Apply customer service, financial transaction, and banking solution skills as a TD Customer Experience Associate in Mississauga.