Serve Scotiabank customers in Oakville through relationship building, transactions, digital banking guidance, and needs-based service. Flexible scheduling is available.
As a Customer Experience Associate, you represent the branch and support customers throughout their banking journey. You will listen carefully, uncover needs, explain concepts simply, and contribute to targets through simple sales opportunities. Strong technical skills support mobile and self-service banking conversations.
Key Responsibilities: Discover customer needs through proactive listening and understanding
Process day-to-day banking transactions accurately
Identify and fulfill simple sales opportunities
Introduce mobile banking applications to clients
Help customers manage their banking needs digitally
Requirements: Proven customer service skills through work or community involvement
Professional, friendly, and efficient customer assistance
Availability to work a adaptable schedule
Comfort with simple sales situations
Strong technical skills promoting digital banking options
Bring customer relationships, technical confidence, and service skills to Scotiabank’s Oakville branch as a Customer Experience Associate.