About the Opportunity

Maintain accurate customer accounts and accounts receivable records for two operating companies.

Prepare, review, and issue customer invoices and billing adjustments as required.

Track recurring billing schedules and ensure customer accounts are updated on a timely basis.

Review customer account balances and investigate discrepancies, billing issues, or unusual account activity.

Maintain organized supporting documentation for invoices, payments, adjustments, and customer communications.

Work with internal teams to resolve billing questions, payment disputes, or customer account issues.

Payment Processing and Cash Application

Process weekly pre-authorized debit payments and credit card payments.

Record and reconcile customer payments, including PAD, credit card, EFT, cheque, and other payment methods as applicable.

Apply payments accurately against open customer invoices and customer accounts.

Reconcile payment batches to bank activity, merchant reports, and accounting system records.

Investigate and resolve payment application issues, unapplied payments, short payments, duplicate payments, or declined transactions.

Escalate unusual payment issues or unresolved discrepancies to the Finance Manager.

Collections and Aged Receivables

Run and review aged receivables reports on a regular basis.

Follow up with customers regarding outstanding balances, past-due invoices, declined payments, or missing payment information.

Send professional and courteous payment reminders by email and phone.





Support payment arrangements and customer follow-up in accordance with company policy and management direction.

Identify accounts requiring escalation and provide clear supporting information to the Finance Manager.

Maintain accurate records of collection activity, customer responses, and follow-up actions.

About You

2+ years of AR experience, bookkeeping/ap is a nice to have. Have to be open to be doing this and learning

Good in a high volume environment

Tech savvy, intermediate excel. A lot of the role is automated. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

Pay Range
$60,000 - $65,000 per year

Employer and Location
This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity.

Compensation and Benefits
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision advantages as well as the company’s 401(k) retirement plan.

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📌 AR Clerk (Ontario)
🏢 Vaco
📍 Ontario