WHO WE ARE

The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

CANEX operates 36 retail, convenience and grocery stores located on Bases, Wings and Units across Canada with two retail stores in Europe under the NATEX brand. CANEX provides mess kits and specialized tactical gear to support military members and ensures that families have access to consumer goods and services in the community they are posted.

THE ROLE

As a Store Supervisor, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You supervise the store operations, ensuring correctness of employees’ schedules and ensuring time sheets are reviewed and submitted to payroll in a timely manner. You ensure the latest market changes, operating procedures, apply corporate selling practices, and provide coaching to employees regarding these practices. You use layout and display techniques to display merchandise and advertising material and assist in developing mark down strategies.

The Store Supervisor deals with customer concerns or complaints to ensure customer satisfaction and authorizes refunds, voids, and returns. You may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food.





This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

High school diploma

Experience In cash handling In budget administration In training staff In scheduling In sales In personnel administration In visual merchandising In inventory management In food and beverage preparation In food and beverage service

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

English Essential

BENEFITS AVAILABLE

Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of qualified association memberships, online learning opportunities and second language training.

Perks: Discounts through CFAppreciation.

OTHER INFORMATION

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).

Full time unionized employees are required to work 32 to 40 hours per week.

Expressmart CANEX Operational hours: Monday to Friday 6:30 am to 8:00 pm, Saturday and Sunday 9:00 am to 8:00 pm.

START DATE

11 July 2022

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.

📌 Store Supervisor (British Columbia)
🏢 CFMWS
📍 British Columbia